Thanks for sharing Yin Zi. There genuinely isn't any absolute need to deliver the titles requested in the shortest time possible. I think most people understand that it takes a while to sort these things out, (I know, as I have to do the same sometimes), so even if it takes a few hours or even a day, then it's perfectly acceptable, especially if you are having technical problems, i.e. VPNs that aren't working as they should.
Thanks to you, I now have BBC2 Ceefax tape No.2, 'Just For Now', in lossless form.
Cheers!
John.